Terms and Conditions
Effective date: 12 January 2023
These terms and conditions (the 'Terms and Conditions') govern the use of https://www.katiejames.site/ (the 'Site') and products within the Site. This site is owned and operated by Katie James. This is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the property of Katie James. This includes, but is not limited to images, text, logos, documents, downloadable files, podcasts, audio recordings, and anything that contributes to the composition of the Site.
When you create an account on the Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to use through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using the Site illegally or you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on the Site.
The following goods are available on our Site:
- Online courses
- Learning materials
- Audio files
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
We accept the following payment methods on our Site:
- Stripe; and
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
Consumer Protection Law
Where the Swiss Code of Obligations (CO; RS 220) applicable to traditional sales contracts, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
The Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked on the Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Katie James will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using the Site you indemnify and hold harmless Katie James from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of the Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of Switzerland and Europe.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way Katie James operates the Site and the way Katie James expect users to behave on the Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
If you have any questions, concerns or complaints about this Terms and Conditions, please contact us:
- By email: [email protected]
- By mail: Imfangstrasse 1, 6005 Luzern, Switzerland